After the COVID-19 pandemic struck, online reviews of health care facilities dropped significantly, and they have not yet fully recovered, according to a new analysis led by researchers at the Perelman School of Medicine at the University of Pennsylvania. More than half of reviews on the online platform, Yelp, now are negative, flipping the pre-COVID picture. The findings are published today in JAMA Network Open.
from Health News - Health, Health Technology https://ift.tt/Z3BLjH2
Online health care reviews tank following COVID pandemic
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November 25, 2024
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